Dell Tackles Multicloud Complexity Issues by Simplifying IT and Implementing User Feedback

Dell Technologies Inc. is one of the leading names in computing, with nearly four decades of experience helping the company solve ever-emerging technology challenges.

Dell actively helps organizations solve multicloud problems by using every tool in its arsenal, including listening to end users.

“Everything always starts with our customers; they drive us — they’re at the heart of everything we do,” said Jeff Boudreau (pictured), president and general manager of Dell’s Infrastructure Solutions Group. “My management team and I spend a lot of time with our customers. We listen, we learn, we understand their pain points and we want to hear their feedback on our solutions, both current and future.

Boudreau spoke with theCUBE Industry Analyst Dave Vellante at the Dell Technologies Summit during an exclusive broadcast on theCUBE, SiliconANGLE Media’s live streaming studio. They discussed what partners are asking for, how Dell provides what users want, future innovations to come and more. (*Disclosure below.)

Simplify Simplicity

As multicloud grows in popularity and usage in enterprises and data becomes an increasingly valuable asset, a new generation of complexity is being introduced into the equation. Data is growing at an unprecedented rate, with data creation expected to reach 64 zettabytes by 2025.

“What do we see for our customers? That what they expect from us and what they ask of us is simplicity, not complexity. Immediacy, not latency,” Boudreau explained. “They want to extract more value to enrich their business or customer engagements. This creates a great opportunity for us to help our customers as the Great Simplifier of IT. »

Recognizing the need for simplicity is not enough, as it requires direct action and innovation to meet customer needs for reduced complexity. That’s why Dell has developed a long-term strategy to introduce greater simplicity into its customers’ multicloud experiences.

“We are focused on consumption-based solutions, which allow for a greater degree of simplicity and flexibility…the foundation for this is our common software-defined storage layer,” Boudreau said. “We have made progress in projects like Project Alpine. Announced in January, this is our Storage as a Service, bringing our single software IP from our flagship storage platform to all major public clouds.

Here’s the full video interview, which is part of Dell Technologies Summit coverage by SiliconANGLE and theCUBE:

(*Disclosure: TheCUBE is a paid media partner of the Dell Technologies Summit. Neither Dell Technologies Inc., sponsor of theCUBE event coverage, nor other sponsors have editorial control over content from theCUBE or SiliconANGLE .)

Photo: SiliconANGLE

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Sharon D. Cole