Consolidation is happening in all industries – even spirits. Businesses gain a myriad of benefits when adding new brands to the fold, but one of the resulting disadvantages is the internal complexity and confusion caused by the different systems and processes used. The Pernod Ricard group, producer of high-end spirits such as Chivas, Absolut, Martell, Ricard and Perrier-Jouet, has taken up this challenge.
A global company, Pernod Ricard operates 90 subsidiaries spread over 100 production sites in 80 different countries and employs more than 19,000 people. To track and monitor the entire life cycle of its spirits, Pernod Ricard used server-based technology. However, due to the volume of different products and the complexity of managing the associated processes in so many countries and locations, this was becoming impractical and unsustainable, creating a disconnect for future IT technicians accustomed to working with more agile systems. and accessible. In order to both compete for better talent and improve its operations, the company made the decision to move forward and create a single web and mobile platform that would serve all major production plants. , enabling teams to monitor operations from anywhere and on any device and allowing the company to implement automation and standardized data collection and management processes across all of its brands.
After researching the market, Pernod Ricard concluded that there were no solutions that could provide the adaptability and agility that its operations would need for competitive advantages and continued future growth.
Buy, build… or modernize?
When the company decided to buy, Pernod Ricard focused internally on a tool it had previously used and still performed at a high level; however, it had become cumbersome and unsustainable for users. Pernod Ricard determined that modernizing the internal application would provide the flexibility, adaptability and agility its users needed – and, at the same time, it would be a selling point for retaining and attracting new IT talent.
While web and mobile apps were essential to the project, Rocket Software – which acquired Uniface, the company that created the original app – began by overhauling Pernod Ricard’s 2,500-page ERP, removing its outdated pages and unused. A hybrid team of Rocket Software and Pernod Ricard developers then worked hand in hand to redesign, rebuild and rewrite the entire Pernod Ricard application framework. The team simplified and reduced the application components from 4,000 to 2,200, almost cutting them in half. To create a consistent platform for managing Pernod Ricard’s many brands, the team built the application brand by brand, rolling out new features as they went along. In doing so, Pernod Ricard wanted to set up standardized processes for collecting and managing data while leaving its brands the freedom to implement in the software the different methods and functionalities specific to their operations.
Create a better user experience
In less than three years, Pernod Ricard completed its modernization project, reducing the 1.3 million lines of code needed to create the software by 60%, significantly reducing coding times. Since its transition to a single platform, the Pernod Ricard group has signed 180 additional users in its company, a true testimony to the modernization of the solution and its innovative allure for the next generation of talents.
By automating its barrel reservation and cognac quality assurance process, employees are saving an average of two working days per month, freeing up teams more time for value-driven tasks. And newly integrated automation helps streamline Martell’s keg inventory operations. On the old platform, employees could perform the physical process of “lifting off” and measuring content at 7,000 to 8,000 barrels per day. Since adding automation capabilities, employee workload has been reduced and teams can now process between 12,000 and 14,000 barrels per day, saving Pernod Ricard time and effort. silver.
Faced with few options, Pernod Ricard has chosen to modernize and it is paying big dividends for its digital transformation efforts. The next time you consider a combination of new hardware and/or software to address your business operational challenges, the answer to those challenges may already lie in-house.
Learn more about Pernod Ricard’s modernization efforts here